Wednesday, April 27, 2011

Api Tours (Borneo) Sdn bhd


WELCOME.!
Api Tours, which is today at the very fore front of Sabah's tourism industry, offers to take the visitor by the hand to experience the numerous heritage of Borneo's Paradise to their full value. In order to impart the highest possible standard of service to our guest, we have at our disposal the operational experience, the expert personnel and the best transportation vehicles and equipments. In keeping up with our excellent track records and in response with new tourist demands and expectations, we continuously upgrade our standard of service. 
We put a lot of emphasis on giving the most courteous impression on our customers, desplaying utmost patience and understanding at time these are needed, going extra mile to extend beyond the expectations of our valued guests. 


PROFILE.!
Api Tours (Borneo) Sdn Bhd - one of Sabah's pioneer and fastest growing inbound tour operator.
Api Tours was set up in late 1986. The Company has a staff strength of 30 trained personnel and a vehicle fleet of three units of Toyota Hiace Van, 3 unit of Kia Pregio Van, one unit of Toyota Landcruiser solely for baggage and 10 coaches with seating capacities of 40, 28 and 23 seaters.
These are assets which will ensure the success of our tours. Besides, our guides are all experienced and qualified.
The Company had also ventured into resorts and accommodation facilities, with Zen Garden Resort located approximately 6km away from Kinabalu Park furnished with attached bathroom and TV set.
Our Operation and Reservation Department is fully computerized and online, our Quotation and other departments will soon be computerized too, so we are confident to handle the greater demands of special interest, incentive group and cruise ships. 

PLEDGE.!
Api Tours, which is today at the very fore front of Sabah's tourism industry, offers to take the visitor by the hand to experience the numerous heritage of Borneo's Paradise to their full value. In order to impart the highest possible standard of service to our guest, we have at our disposal the operational experience, the expert personnel and the best transportation vehicles and equipments. In keeping up with our excellent track records and in response with new tourist demands and expectations, we continuously upgrade our standard of service.
We put a lot of emphasis on giving the most courteous impression on our customers, desplaying utmost patience and understanding at time these are needed, going extra mile to extend beyond the expectations of our valued guests.
We make it an organizational policy that the slightest customer dissatisfaction is a serious failure on our part and we will do whatever reasonably possible to rectify unforeseen shortcomings to ensure that when we say goodbye, we part as friends.
We strive to give the personal touch, to serve with genuine concern in order to give our service the human touch, for ties between people are not built on "business contact" or rigid professionalism but on friendship.

The countless sums spent on our marketing over the years are no match to the favourable word of mouth which spreads beyond the shores - the word of mouth which says, UNDER THE CARE OF API TOURS, WE HAD A GOOD TIME. WE REALLY HAD A GOOD TIME.




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