Facts About Customers..

}  The Customer is the business’ biggest asset

}  The Customer pays all our salaries wages and bonuses

}  The customer will go where he/she receives the best attention

}  There is no profit, no growth, no jobs without the customer

Hence, You must be your customers’ best choice!

•          A typical dissatisfied customer will tell  8-10 people about their problem.

•          7 out of 10 complaining customers will do business with you again if you resolve the complaint in their favor.

•          If you resolve a complaint on the spot, 95% will do business again.